Press Release | 09 Nov 2020

Vodafone offers unlimited voice and data plan to job seekers for £10 a month

  • New tariff on Vodafone’s VOXI brand will give unlimited 5G data, calls and texts for just £10 a month to anyone who has lost their job as a result of the pandemic. The plan would usually cost £35 a month.
  • Vodafone has also extended its free upgrade to unlimited data for NHS workers until 31 January 2021.

LONDON, 5 November 2020: Vodafone has launched a new plan to help people who have become unemployed as a result of the coronavirus pandemic to stay connected. The plan will give people unlimited mobile data, minutes and texts for just £10 a month, for up to six months, with no fuss, no need for a credit check and no contract to sign.

With unemployment predicted to reach one million by the end of 2020*, the new plan is designed to help reduce monthly outgoings for those who are most financially vulnerable. The plan, which will be available on Vodafone’s VOXI brand, is open to anyone (not just the under 25s) currently claiming Jobseeker’s Allowance, Employment and Support Allowance or employment-based Universal Credit**.

Customers on the new unlimited plan will enjoy the same great benefits that come with being a VOXI customer, including Vodafone’s leading network and 5G, so there is no need to compromise on staying connected even if someone’s job situation is uncertain. The plan gives customers a 70% discount, as it would usually cost £35 a month.

Nick Jeffery, CEO, Vodafone UK, said: “We want to provide financial relief to those people most in need at this incredibly difficult time. And we want to make sure those people keep connected, because we know how vital that is – vital to finding new work, and vital to good mental health.

“If you can’t afford your current plan, or you know someone who is struggling, we can help.”

As well as introducing the new plan for job seekers, Vodafone has also extended the free unlimited data it made available for NHS workers earlier in the year until 31 January 2021. And Vodafone offered business customers six months free broadband to help reduce their monthly outgoings during lockdown.

– Ends –

Notes for editors

*Resolution Foundation Report (2020)

**‘VOXI ‘For Now’ plan is available via voxi.co.uk/for-now. Includes unlimited 5G-ready data, minutes and texts for six months for £10 a month. Available until 31 January 2021. To be eligible, customers must be receiving Jobseeker’s Allowance, Employment and Support Allowance or employment-based Universal Credit. Customers will simply need to upload an image of their Universal Credit statement or a letter from the Department for Work and Pensions via the VOXI website that confirms they are in receipt of job-seeking benefits. Customer documents will be instantly verified allowing them to complete their account registration and purchase the plan.

NHS workers and vulnerable customers can now enjoy unlimited mobile data with Vodafone until 31 January 2021. This extension is available to existing customers who redeemed Vodafone’s original offer, announced on 6 April, of free data for NHS staff, vulnerable customers and half a million Pay Monthly customers, as well as to those benefiting from the extension of this offer to UK care workers, announced on 6 May 2020. Customers will be automatically upgraded and have been notified from the 2 November 2020.

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About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were the first to start carrying live 5G traffic from a site in Salford, Greater Manchester and now have 5G in locations across Germany, Ireland, Italy, Spain as well as the UK. Meanwhile, our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. Vodafone is the largest provider of full fibre in the UK – our superfast broadband services are now available to nearly 12 million homes across the UK.

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources.

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