Press Release | 12 Aug 2016


Vodafone UK has unveiled the removal of home broadband line rental charges and the introduction of transparent easy to understand pricing for all new and upgrading Vodafone Unlimited Fibre Broadband customers in their latest TV advert. This industry first marks a step forward for Vodafone towards becoming one of the UK’s leading providers of consumer communications and entertainment services.

The ad centers around Vodafone liberating home broadband customers from the frustration and confusion that revolves around their home broadband pricing, as Vodafone’s ‘go-to guys’ are seen ripping up their bills in celebration of their new found freedom. The new ad campaign, which is set to go live tonight across popular TV slots, including Coronation Street and 8 out of 10 Cats Does Countdown, highlights the elation of customers at no longer paying for a service they don’t want, culminating in people from all walks of life joining together in a flurry of paper in the street, shredding and throwing away their line rental bills for good.

Highlighting this big industry step forward from Vodafone, the ad celebrates a transparent and easy way to understand home broadband pricing for a package that still includes the home phone line as well – which customers are able to enjoy without the hassle of the additional line rental charges for it.

Bilge Ciftci, Head of Brand at Vodafone UK, said: “The ad brilliantly captures the freedom our new simple pricing gives customers by depicting a really positive new approach by Vodafone, so customers can enjoy our broadband without the worry of confusing charges and only pay for the great broadband service they want.”


The advert was created and developed by Grey London.





About the campaign:

  • Part of an integrated campaign across Vodafone’s owned channels
  • Media Channels: TV / Cinema / VOD / Facebook / You Tube
  • TV traffic channels: ITV / Channel 4


The Vodafone advert can be found on the Vodafone UK YouTube channel:


Creative Credits:

Executive Creative Director: Nick Rowland

Creative Directors: Mark McCall & Richard Dorey

Senior Creatives: John Gibson & Sam Haynes

Account Director: Lucy Kozak

Account Managers: Josh Adley & Celia Scruby Account Executive: Rebecca Jackson

Senior Planner: Sarah Oberman

Production Company: Bare Films

Director: Simon willows

DOP: Simon Richards

Bare Producer: Clare Timms

Editor: Mark Aaron

Post House: GPS

Grey Producer: Marcus Eley/Fritha Dickie

About Vodafone UK

Vodafone UK connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband and the Internet of Things (IoT).

Having made the UK’s first mobile phone call and sent the first text message, Vodafone has a history as a tech pioneer. In 2018 we made the UK’s first live holographic call using 5G, and were first to start carrying live 5G traffic from a site in Salford, Greater Manchester. We now have 5G in more places than anyone else, with multiple locations now live across the UK and the rest of Europe.

Today we serve more than 18 million mobile and fixed line customers in the UK, with 4G network coverage at 99%.  Our customers voted us the UK’s Best Mobile Network at the 2018 Trusted Reviews Awards – for the second year in a row. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 15 UK towns and cities through partnerships with CityFibre and Openreach.

Connectivity is at the heart of what we do as it gives us a huge opportunity for good. We are using our network, products, talents and technology to help society prosper and respond to significant social and environmental issues.  Our free Digital Parenting magazine is helping families and schools across the UK to navigate the online world safely. Meanwhile, the Vodafone Foundation’s work with researchers at Imperial College is developing personalised cancer treatment using the processing power of smartphones.

We are part of Vodafone Group, one of the world’s largest technology communications companies, with mobile operations in 26 countries, partnerships with mobile networks in 55 more, and fixed broadband operations in 19 markets.  As of 30 September 2019, Vodafone Group had approximately 625 million mobile customers, 27 million fixed broadband customers, and 22 million TV customers – including all of the customers in Vodafone’s joint ventures and associates.

For more information about Vodafone UK, please visit:


Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693

Twitter: @VodafoneUKNews


Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587