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Press Release | 07 Sep 2020

Vodafone named London’s best network for 5G

Vodafone named London’s best network for 5G
  • Leading mobile benchmarking company, umlaut, names Vodafone as London’s best network for 5G.
  • Report says Vodafone has fastest 5G, and is most reliable for YouTube, web browsing and downloading files.
  • Vodafone is also enhancing 4G coverage to make sure every customer is getting a great connection.

Vodafone is today confirmed as the best 5G network in London, thanks to its commitment to giving customers the fastest speeds and best reliability across the nation’s capital.

A 5G report, by global consultancy and testing company umlaut (formerly P3), found that Vodafone gives customers 99.7% reliability when using YouTube on 5G, and 100% reliability for web browsing. The nearest rival achieved 94.5% reliability for YouTube. Vodafone’s network was also the most reliable for file download and upload tests, and had the highest average download speeds, at 215.2 Mbps. The tests measured 5G from all four UK operators, and covered 55% of the total population of London.

Vodafone’s Consumer Director, Max Taylor, said: “The results from this report show that our customers are getting the best 5G experience and that our investment in our network is really paying off.

“In London, our network is the most reliable, and is delivering on the promise of 5G download speeds. Every day we’re bringing this great 5G experience to more customers around the UK.

“We’re making sure Vodafone is the best place to come for the latest smartphones – a great network, with great benefits, and great value.”

Vodafone has recently launched its Annual Upgrade Promise, which gives customers the opportunity to unbox the latest iPhone every year without upgrade fees. Vodafone is also the only operator that lets customers use 5G when they choose to travel in Europe, giving customers access to 5G in more places than any other network, with 116 places covered today.

As well as investing in 5G, Vodafone is also constantly enhancing 4G coverage to make sure all customers can enjoy great connectivity. Vodafone is using creative ways to add more 4G, including:

  • 4G small cells on phone boxes across Edgware, Guildford and Harrow offering 200-metre radius of coverage;
  • 4G antennas on the underside of manhole covers in Covent Garden;
  • Seven shoebox-sized 4G units attached to telegraph poles, and other street furniture, around Trafalgar Square;
  • and indoor coverage in the West 1 Shopping Centre, Bond Street, which is also 5G-ready.

In London, where Vodafone uses Ericsson as its sole network partner, Vodafone’s 5G uses 50MHz of 3.4GHz spectrum. These mid-band airwaves deliver increased download speeds for 5G customers, as well as excellent coverage. Massive MIMO technology (64 x 64) is included on more than 95% of sites, which sets Vodafone’s network apart from its biggest rivals.

Vodafone is also deploying Ericsson Dynamic Spectrum Sharing (DSS) technology in the 2.1GHz spectrum band, to expand 5G coverage further and build the platform for the next generation of 5G services, including network slicing. In July, Vodafone showed off the UK’s first standalone 5G network. Many upcoming 5G devices are expected to be DSS compatible, so will benefit from Vodafone’s latest investment. The DSS coverage will meet all 3GPP criteria for 5G connectivity.

Vodafone customers will experience London’s best 5G network on a 5G-capable device. Vodafone recently launched the new Samsung Galaxy Note20 5G and Samsung Galaxy Note20 Ultra 5G smartphones to add to the wide range of 5G smartphones available.

-ends-

Notes to editors:

umlaut tested and measured the performance of data services using the latest 5G-capable smartphones, benchmarking the typical user experience on all four UK networks, using a drive test. The benchmark was performed by umlaut communications between 15 – 20 June, 2020 in London.

The test area accounts for approximately 4.5 million people – about 55% of the total population of London.

The full report is available here.

For more information please contact:

Vodafone UK Media Relations

Tel: 01635 693 693

Email: ukmediarelations@vodafone.com

Website: https://newscentre.vodafone.co.uk

Twitter: https://twitter.com/vodafoneuknews

 

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About Vodafone UK

Vodafone UK connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband and the Internet of Things (IoT).

Having made the UK’s first mobile phone call and sent the first text message, Vodafone has a history as a tech pioneer. In 2018 we made the UK’s first live holographic call using 5G, and were first to start carrying live 5G traffic from a site in Salford, Greater Manchester. We now have 5G in more places than anyone else, with multiple locations now live across the UK and the rest of Europe.

Today we serve more than 18 million mobile and fixed line customers in the UK, with 4G network coverage at 99%.  Our customers voted us the UK’s Best Mobile Network at the 2018 Trusted Reviews Awards – for the second year in a row. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 15 UK towns and cities through partnerships with CityFibre and Openreach.

Connectivity is at the heart of what we do as it gives us a huge opportunity for good. We are using our network, products, talents and technology to help society prosper and respond to significant social and environmental issues.  Our free Digital Parenting magazine is helping families and schools across the UK to navigate the online world safely. Meanwhile, the Vodafone Foundation’s work with researchers at Imperial College is developing personalised cancer treatment using the processing power of smartphones.

We are part of Vodafone Group, one of the world’s largest technology communications companies, with mobile operations in 26 countries, partnerships with mobile networks in 55 more, and fixed broadband operations in 19 markets.  As of 30 September 2019, Vodafone Group had approximately 625 million mobile customers, 27 million fixed broadband customers, and 22 million TV customers – including all of the customers in Vodafone’s joint ventures and associates.

For more information about Vodafone UK, please visit: www.vodafone.co.uk

 

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693

Twitter: @VodafoneUKNews

Website: https://newscentre.vodafone.co.uk

Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587