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Press Release | 07 Nov 2016

VODAFONE BEST IN UK FOR MOBILE CALLS AND BEST NETWORK IN LONDON

Independent network analysis reveals strongest-ever Vodafone UK network performance

One of the world’s leading independent mobile network testing companies, P3, has reported the best network performance by Vodafone UK in the last 30 years. In their annual survey of all UK mobile operators, P3 found that Vodafone UK delivered:

  • the best performance for voice calls across the country;
  • the best voice and data network in London, for the second year in a row; and
  • UK-wide data network performance on a par with Vodafone’s leading competitor.

Vodafone UK’s network leadership follows a £2 billion investment programme in its network and services since 2014 – the largest in the company’s history. Vodafone UK has upgraded or installed more than 5,000 4G-enabled mobile sites over the last year alone to bring world-class 4G outdoor coverage to 95% of the UK population.  In a sign of its confidence in the strength of its network, Vodafone recently introduced a Network Satisfaction Guarantee giving new and upgrading customers a 30 day trial to experience for themselves the quality of the network before they fully commit to Vodafone.

The company plans to invest a further £2 billion in its network and services over the next three years, including accelerating the expansion and upgrading of its network with the addition of around 400 new base stations every month. Enhancing rural coverage will be a key priority in that ongoing investment programme, especially in more remote “not-spot” locations with limited or no access to mobile services. Vodafone is already leading the industry in developing innovative approaches to the challenge of poor coverage in rural areas. The company’s Rural Open Sure Signal programme has brought 3G coverage to 84 rural communities across the UK over the last two years; Vodafone now plans to build on that success with its new Community Indoor Sure Signal initiative*.

P3 has compiled more than 60,000 measurement hours in 47 countries during 2015. The company has conducted independent network benchmark testing for almost 15 years and is widely considered to be a global leader in its field. In a similar UK survey conducted by P3 in 2014, Vodafone UK was placed in fourth place.

Vodafone UK Chief Executive Nick Jeffery said: “We’re building the UK’s strongest network designed, site by site, to meet all of our customers’ needs, wherever they are. These results are a welcome validation that our massive investment programme is making a real difference for our customers.”

Note to Editors

  1.  The P3 report is available online.
  2.  For further details of the Rural Open Sure Signal programme and new Community Indoor Sure Signal initiative, see www.vodafone.co.uk/rural

 

About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were also the first to start carrying live 5G traffic from a site in Salford, Greater Manchester. As of June 2021, we have 5G in 364 locations across Europe – 124 in the UK and 240 across Germany, Spain, Italy and Ireland. Our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 15 UK towns and cities through partnerships with CityFibre and Openreach.

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources.

For more information about Vodafone UK please visit: www.vodafone.co.uk.

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693

Email: ukmediarelations@vodafone.com

Twitter: @VodafoneUKNews

Website: https://newscentre.vodafone.co.uk

Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587