main_icn_Close
Loading...
Press Release | 23 Oct 2018

Vodafone and ResQ create 200 new jobs in Hull

Vodafone and ResQ create 200 new jobs in Hull

Vodafone UK and call centre specialist ResQ have announced a two-year contract which will bring around 200 new roles, exclusively for Vodafone, to ResQ’s site in Hull over the next year.

Located in Criterion House, George Street, ResQ will support Vodafone with consumer sales.  Following a recent quarter of a million pound refurbishment, new team members will enjoy a state-of-the-art workplace with a subsidised restaurant and a free, on-site gym, as well as continuous training and personal development support. Other benefits include health plans, as well as salary sacrifice options such as cycle to work and money off discounts with top high street and online retailers.

“This is a huge achievement for ResQ, who are a considerable Hull business. It reinforces Hull’s place on the map as a place where great things happen and great people live and work. ResQ has been part of the local community in Hull for over 12 years now and is recognised as a key business and employer in the city. Attracting Vodafone to Hull demonstrates ResQ’s pedigree in the call centre industry, and is testament to all the good work that they do” said Councillor Daren Hale, Portfolio Holder for City Economy, Hull City Council.

Neil Blagden, Vodafone UK’s Director of Digital & Commercial Operations, said: “We are delighted to announce our new partnership with ResQ and look forward to working more closely with them. In March 2017, we announced a UK-wide programme to recruit around 2,000 new UK customer services roles. The agreement with ResQ is another step in our commitment to providing our customers with the best possible service.”

Nic Marshall, Chief Executive Officer at ResQ Limited, commented: “This is a significant deal for ResQ and presents a fantastic opportunity for us. Being selected to bid for the Vodafone work gave the team the opportunity to showcase our culture and values. I’m very proud of ResQ’s team as they gave a great impression of our business during the Vodafone visits. The people and the values clearly struck a chord with the Vodafone team as we were ultimately awarded the contract. Vodafone joins us at a very exciting time in our evolution and we look forward to working with them in partnership over the coming years.”

For more information on roles available at Hull visit www.resqcs.co.uk/vodafonecareers

– ends –

About Vodafone UK

Vodafone UK connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband and the Internet of Things (IoT).

Having made the UK’s first mobile phone call and sent the first text message, Vodafone has a history as a tech pioneer. In 2018 we made the UK’s first live holographic call using 5G, and were first to start carrying live 5G traffic from a site in Salford, Greater Manchester. We now have 5G in more places than anyone else, with multiple locations now live across the UK and the rest of Europe.

Today we serve more than 18 million mobile and fixed line customers in the UK, with 4G network coverage at 99%.  Our customers voted us the UK’s Best Mobile Network at the 2018 Trusted Reviews Awards – for the second year in a row. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 15 UK towns and cities through partnerships with CityFibre and Openreach.

Connectivity is at the heart of what we do as it gives us a huge opportunity for good. We are using our network, products, talents and technology to help society prosper and respond to significant social and environmental issues.  Our free Digital Parenting magazine is helping families and schools across the UK to navigate the online world safely. Meanwhile, the Vodafone Foundation’s work with researchers at Imperial College is developing personalised cancer treatment using the processing power of smartphones.

We are part of Vodafone Group, one of the world’s largest technology communications companies, with mobile operations in 26 countries, partnerships with mobile networks in 55 more, and fixed broadband operations in 19 markets.  As of 30 September 2019, Vodafone Group had approximately 625 million mobile customers, 27 million fixed broadband customers, and 22 million TV customers – including all of the customers in Vodafone’s joint ventures and associates.

For more information about Vodafone UK, please visit: www.vodafone.co.uk

 

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693

Twitter: @VodafoneUKNews

Website: https://newscentre.vodafone.co.uk

Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587