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Press Release | 14 Jan 2020

Report: Vodafone most improved network in 2019 and co-best for voice

Report: Vodafone most improved network in 2019 and co-best for voice
  • Leading testing company names Vodafone best network for smartphone use indoors, at transport hubs and key points of interest when walking around UK cities, including London.
  • Vodafone named UK’s most improved mobile network, building on its strong performance in previous years.
  • Vodafone is co-best for voice nationwide.
  • Vodafone is best mobile network overall in Bristol, Liverpool and Manchester and best for voice and data in Birmingham.
  • Vodafone shows the best call reliability in the city walk tests, on the roads and on the railways.

Vodafone is the best mobile network in a number of major UK cities, for pedestrians walking around town, and is the most improved overall during 2019, according to umlaut (previously known as P3), a global independent testing company.

umlaut found that Vodafone has the best network for mobile data in Greater London during walk tests. Vodafone is also the number one mobile network overall in Bristol, Liverpool and Manchester, and is best for voice and data in Birmingham.

Customers walking around UK city centres will also find Vodafone is the network of choice for mobile data, such as accessing the internet, playing games online and streaming music. For voice, umlaut stated that “Vodafone shows the best call reliability in city walk tests, on the roads and on the railways”, meaning we are number one where people travel most.

Today’s results follow Vodafone’s £4.5 billion investment in its network over the past five years – the largest in its 35-year history. Only yesterday, Vodafone announced it now offers 5G to more than 100 towns and cities in the UK and other European countries – double the number of locations offered by its nearest competitor – and is the only UK company to offer 5G roaming.

Much of the investment has been to the underlying network, including linking 5G masts to 10 gigabit-per-second fibre connections, which ensures that customers never run out of bandwidth while using mobile data. Vodafone has also upgraded its 4G network with a technology called Massive MIMO. This significantly improves speed, allows more people to connect at the same time during busy hours, and reduces buffering.

The company is also looking at innovative ways to extend mobile coverage in rural areas, especially those of outstanding natural beauty, without blighting the landscape. It is doing this by making use of existing infrastructure, such as disused payphones and manhole covers, and installing mini masts.

Vodafone UK’s Chief Technology Officer Scott Petty said: “The investment in our network has allowed us to introduce market leading unlimited mobile and broadband services which are driving real momentum in customer growth. All our customers depend on us to keep them connected and umlaut highlights our great progress.”

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Click here for the full report: https://umlaut.com/uploads/documents/2019-Network-Test-UK.pdf

For more information, please contact:

Vodafone UK Media Relations Team

Tel: 01635 693693

Email: ukmediarelations@vodafone.com

Website: https://newscentre.vodafone.co.uk

Twitter: https://twitter.com/vodafoneuknews

About Vodafone UK

Vodafone UK connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband and the Internet of Things (IoT).

Having made the UK’s first mobile phone call and sent the first text message, Vodafone has a history as a tech pioneer. In 2018 we made the UK’s first live holographic call using 5G, and were first to start carrying live 5G traffic from a site in Salford, Greater Manchester. We now have 5G in more places than anyone else, with multiple locations now live across the UK and the rest of Europe.

Today we serve more than 18 million mobile and fixed line customers in the UK, with 4G network coverage at 99%.  Our customers voted us the UK’s Best Mobile Network at the 2018 Trusted Reviews Awards – for the second year in a row. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 15 UK towns and cities through partnerships with CityFibre and Openreach.

Connectivity is at the heart of what we do as it gives us a huge opportunity for good. We are using our network, products, talents and technology to help society prosper and respond to significant social and environmental issues.  Our free Digital Parenting magazine is helping families and schools across the UK to navigate the online world safely. Meanwhile, the Vodafone Foundation’s work with researchers at Imperial College is developing personalised cancer treatment using the processing power of smartphones.

We are part of Vodafone Group, one of the world’s largest technology communications companies, with mobile operations in 26 countries, partnerships with mobile networks in 55 more, and fixed broadband operations in 19 markets.  As of 30 September 2019, Vodafone Group had approximately 625 million mobile customers, 27 million fixed broadband customers, and 22 million TV customers – including all of the customers in Vodafone’s joint ventures and associates.

For more information about Vodafone UK, please visit: www.vodafone.co.uk

 

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693

Twitter: @VodafoneUKNews

Website: https://newscentre.vodafone.co.uk

Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587