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Press Release | 23 Mar 2016

INFORMATION FOR VODAFONE UK CUSTOMERS AFFECTED BY BRUSSELS’ ATTACKS

INFORMATION FOR VODAFONE UK CUSTOMERS AFFECTED BY BRUSSELS’ ATTACKS

Our thoughts go out to those affected by the shocking events in Brussels yesterday morning. We know that at times like these, customers need to be able to get in contact with loved ones without worrying about the cost of calls.

Vodafone will credit all Vodafone UK customers in Brussels for any additional mobile phone costs incurred while contacting friends or family back home in the UK between 08.00 on Tuesday 22 March and 23:59 on Thursday 24 March.

We’ll continue to monitor the situation closely.

About Vodafone UK

About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were also the first to start carrying live 5G traffic from a site in Salford, Greater Manchester. As of October 2020, we have 5G in 57 locations in the UK and 193 across Germany, Spain, Italy and Ireland.

In September 2020, leading mobile benchmarking company, umlaut, named Vodafone as London’s best network for 5G. Our 4G network coverage currently reaches over 99% of the UK population. And in October 2020, Vodafone was named Network Provider of the Year by readers of leading technology advice website, Trusted Reviews.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 15 UK towns and cities through partnerships with CityFibre and Openreach.

For more information about Vodafone UK please visit: www.vodafone.co.uk.

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693

Twitter: @VodafoneUKNews

Website: https://newscentre.vodafone.co.uk

Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587