Press Release | 18 Jul 2018

First UK families receive Vodafone gigabit speed home broadband

First UK families receive Vodafone gigabit speed home broadband

Vodafone has today begun offering home broadband speeds of 1 gigabit per second (1,000Mbps), about 20 times the current UK average, to families in Milton Keynes.

Over a million homes in the UK could benefit from Vodafone’s new full fibre broadband service following a trial in Milton Keynes

Vodafone has today begun offering home broadband speeds of 1 gigabit per second (1,000Mbps), about 20 times the current UK average[i], to families in Milton Keynes.

50 customer homes in Milton Keynes will be the first to test Vodafone Gigafast Broadband, our new full fibre home broadband service, before it is made widely available across the city.[ii]

Vodafone Gigafast Broadband runs over fibre optic cables at every stage of the connection to the Internet, instead of using old copper-based wires. This means customers will enjoy a faster and more reliable broadband service.

Vodafone Gigafast Broadband will enable family members in a busy household to go online at the same time, using multiple devices. For example, in a family of four with Vodafone Gigafast Broadband, these activities can be carried out simultaneously:

  • One family member can stream a live event on television in Ultra High Definition (Ultra HD)
  • In a different room, another family member can stream a favourite movie or TV series in Ultra HD on a separate device
  • The rest of the family can play an online virtual reality game
  • A host of connected devices in the background keeps the home safe and secure.

With Vodafone Gigafast Broadband, everyday tasks that rely on transferring data can be completed faster than ever before. Uploading a memory card containing 16GB of holiday snaps and videos to the Cloud takes just two minutes, versus the current UK average of five hours and 44 minutes. And backing up a 200GB hard drive to the Cloud takes less than half an hour, instead of nearly three days.

Micaela Perez Amaro, a dance instructor, mother of two and the first Vodafone Gigafast customer, said: “Before we started using Vodafone Gigafast Broadband, I couldn’t work from home. There’s no reliable broadband where I live in Milton Keynes, so every time I wanted to send a video to a student, I had to drive to a relative’s house in London to use their broadband.”

“Now I can get work done at home if I need to, and everyone in the family can get online at the same time without a problem. I feel like we’ve gone from the Flintstones to the Jetsons. It’s made such a difference.”

Nick Jeffery, Vodafone UK Chief Executive, said: “Full fibre is vital to our digital economy and to the UK’s future as a digital leader, yet just 3% of UK premises currently have access to it. That’s why we are offering Vodafone Gigafast Broadband and making it available on a mass scale, reaching a million UK homes by 2021.”


Notes to Editors

[i] The average UK download speed is about 46.2MB, according to Ofcom.

[ii] Vodafone Gigafast Broadband service is supported by our partnership with CityFibre, the communications infrastructure company that is building the full fibre network in Milton Keynes and other UK cities. The work is now picking up pace with build in Peterborough also underway and construction due to start soon in Aberdeen, Coventry, Edinburgh, Huddersfield and Stirling.

About Vodafone UK

Vodafone UK connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband and the Internet of Things (IoT).

Having made the UK’s first mobile phone call and sent the first text message, Vodafone has a history as a tech pioneer. In 2018 we made the UK’s first live holographic call using 5G, and were first to start carrying live 5G traffic from a site in Salford, Greater Manchester. We now have 5G in more places than anyone else, with multiple locations now live across the UK and the rest of Europe.

Today we serve more than 18 million mobile and fixed line customers in the UK, with 4G network coverage at 99%.  Our customers voted us the UK’s Best Mobile Network at the 2018 Trusted Reviews Awards – for the second year in a row. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 15 UK towns and cities through partnerships with CityFibre and Openreach.

Connectivity is at the heart of what we do as it gives us a huge opportunity for good. We are using our network, products, talents and technology to help society prosper and respond to significant social and environmental issues.  Our free Digital Parenting magazine is helping families and schools across the UK to navigate the online world safely. Meanwhile, the Vodafone Foundation’s work with researchers at Imperial College is developing personalised cancer treatment using the processing power of smartphones.

We are part of Vodafone Group, one of the world’s largest technology communications companies, with mobile operations in 26 countries, partnerships with mobile networks in 55 more, and fixed broadband operations in 19 markets.  As of 30 September 2019, Vodafone Group had approximately 625 million mobile customers, 27 million fixed broadband customers, and 22 million TV customers – including all of the customers in Vodafone’s joint ventures and associates.

For more information about Vodafone UK, please visit:


Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693

Twitter: @VodafoneUKNews


Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587