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Press Release | 03 Jul 2018

Vodafone: The UK’s best network for using your phone abroad

Vodafone: The UK’s best network for using your phone abroad

At Vodafone, we’ve been working hard to be the UK’s best network for roaming – and we think we’ve done it. Here are the top ten reasons why.

Photo of a couple at the beach, lying in a hammock and looking at a tablet computer

At Vodafone, we’ve been working hard to be the UK’s best network for roaming – and we think we’ve done it. Here are the top ten reasons why:

  1. Roam-free – in over 48 destinations. Use your phone abroad just as you would at home – for no extra cost.
  2. Roam-further – in addition to our 48 popular Roam Free destinations, you can take your UK mobile plan to all of our Roam Further destinations for only £6 a day. We’ve just added 42 new countries to the list meaning that it now totals 104 global destinations.
  3. 4G in more places than anyone else – we offer 4G in 137 destinations, more than any other operator – letting you stream, download and navigate without annoying buffering. We offer almost twice the number of 4G destinations than our nearest competitor.
  4. No opt-in – we don’t ask you to ‘opt-in’ to roaming or set up a separate package – with other networks, customers will have to remember to seek out a roaming package, while Vodafone Global Roaming comes as standard with all Pay Monthly plans*.
  5. No throttling – unlike other networks, Vodafone doesn’t slow down data speeds when you are abroad. So if it’s Paw Patrol by the pool, or Sneaky Pete on the Sunbed, you can watch without interruption.
  6. Cool content – one of Amazon Prime Video, Spotify Premium, Sky Sports Mobile TV or a NOW TV Entertainment Pass can all be added to a pay monthly Red Entertainment plan and can be streamed within the EU, just as you would in the UK.
  7. From doorstep to destination – you can enjoy 4G at every step of your journey because we’ve super boosted our network at Gatwick, Bristol and Heathrow Airports, as well as The Heathrow Express.
  8. Travel like a pro – on us. Vodafone customers can enjoy an annual Dragon Pass membership at a reduced rate of £20 (usually £68) which includes one free airport lounge visit and discounts at over 1000 restaurants.
  9. Satisfaction Guaranteed – our 30 Day Service guarantee gives new and upgrading customer 30 days to put us to the test, no strings attached. If you’re not happy in this time, you can cancel for free.
  10. When we say ‘all inclusive’ we mean it – imagine going to an all-inclusive resort and then having to pay for the sunbeds. You wouldn’t be happy. That’s why, when we say everything is included, we mean it. Unlike other networks, if you’re visiting a Roam Free destination you can use your mobile plan abroad as you would at home, without worrying about any unexpected charges on your bill.

-ends-

Notes to Editors:

A full list of the Vodafone Roam-free destinations can be found here:
https://www.vodafone.co.uk/cs/groups/public/documents/webcontent/vfcon079682.pdf

A full list of the Vodafone Roam-further destinations can be found here:
https://www.vodafone.co.uk/cs/groups/public/documents/webcontent/vfcon079683.pdf

The best network for roaming: take your home plan to more destinations & on 4G (where available) compared to other major networks (EE, O2, Three & iD) as of 10th May 2018. Destinations, verification & details at vodafone.co.uk/roaming

More 4G destinations that any other operator: Vodafone offers 137 4G destinations worldwide.

*Vodafone Global Roaming not available on Basics plans

About Vodafone UK

Vodafone UK connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband and the Internet of Things (IoT).

Having made the UK’s first mobile phone call and sent the first text message, Vodafone has a history as a tech pioneer. In 2018 we made the UK’s first live holographic call using 5G, and were first to start carrying live 5G traffic from a site in Salford, Greater Manchester. We now have 5G in more places than anyone else, with multiple locations now live across the UK and the rest of Europe.

Today we serve more than 18 million mobile and fixed line customers in the UK, with 4G network coverage at 99%.  Our customers voted us the UK’s Best Mobile Network at the 2018 Trusted Reviews Awards – for the second year in a row. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 15 UK towns and cities through partnerships with CityFibre and Openreach.

Connectivity is at the heart of what we do as it gives us a huge opportunity for good. We are using our network, products, talents and technology to help society prosper and respond to significant social and environmental issues.  Our free Digital Parenting magazine is helping families and schools across the UK to navigate the online world safely. Meanwhile, the Vodafone Foundation’s work with researchers at Imperial College is developing personalised cancer treatment using the processing power of smartphones.

We are part of Vodafone Group, one of the world’s largest technology communications companies, with mobile operations in 26 countries, partnerships with mobile networks in 55 more, and fixed broadband operations in 19 markets.  As of 30 September 2019, Vodafone Group had approximately 625 million mobile customers, 27 million fixed broadband customers, and 22 million TV customers – including all of the customers in Vodafone’s joint ventures and associates.

For more information about Vodafone UK, please visit: www.vodafone.co.uk

 

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693

Twitter: @VodafoneUKNews

Website: https://newscentre.vodafone.co.uk

Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587