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Press Release | 27 Mar 2020

Vodafone to offer 30 days of free unlimited mobile data for 500,000 customers

Vodafone to offer 30 days of free unlimited mobile data for 500,000 customers

Vodafone is introducing 30-days free access to unlimited mobile data for half a million Pay Monthly customers.

In addition, Vodafone will be proactively upgrading its Pay Monthly customers who are flagged as vulnerable in its systems to this 30 days unlimited data offer for free.

Vulnerable customers eligible for this upgrade will receive a text informing them. Half a million other Pay Monthly customers, not already on unlimited data plans, can access the offer through Vodafone’s VeryMe rewards scheme available through the My Vodafone App*.

The offer is initially limited to 500,000 customers. We will monitor usage and, if network capacity allows, it is our ambition to offer further passes to even more customers. Any Pay Monthly customer (consumers or small business) who are registered with VeryMe can apply.

Keeping the UK connected

Today’s announcement is the latest in a series of measures Vodafone is taking to keep the UK connected during the Coronavirus (COVID-19) crisis.

The offer is designed to give worry-free data usage to customers so they can keep in touch with loved ones using video calling; keep the kids learning with access to e-learning sites and keep the whole family entertained with great quality video streaming.

Vodafone is also currently offering six months half price on its 24-month SIM only unlimited plans.

Vodafone UK Chief Executive Officer Nick Jeffery said: “Our role in these difficult and worrying times is to keep the UK connected, even while we have to stay apart.

“We are offering 30 days of unlimited free data to our most vulnerable customers and the first 500,000 customers to sign up, to help ease any worries about running out of data or incurring additional charges.

“If our network capacity allows, we would love to be able to offer this to even more customers and will be monitoring the feasibility of this. In short, if we have more to give, we will.

“This is one of a series of measures that we are taking to help. We have already expanded our networks, given free access to NHS online services to our customers and reduced the time it takes to pay small suppliers.”

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*All pay monthly customers (consumers and small business) who are registered for VeryMe can access the offer.

About Vodafone UK

Vodafone UK connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband and the Internet of Things (IoT).

Having made the UK’s first mobile phone call and sent the first text message, Vodafone has a history as a tech pioneer. In 2018 we made the UK’s first live holographic call using 5G, and were first to start carrying live 5G traffic from a site in Salford, Greater Manchester. We now have 5G in more places than anyone else, with multiple locations now live across the UK and the rest of Europe.

Today we serve more than 18 million mobile and fixed line customers in the UK, with 4G network coverage at 99%.  Our customers voted us the UK’s Best Mobile Network at the 2018 Trusted Reviews Awards – for the second year in a row. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 15 UK towns and cities through partnerships with CityFibre and Openreach.

Connectivity is at the heart of what we do as it gives us a huge opportunity for good. We are using our network, products, talents and technology to help society prosper and respond to significant social and environmental issues.  Our free Digital Parenting magazine is helping families and schools across the UK to navigate the online world safely. Meanwhile, the Vodafone Foundation’s work with researchers at Imperial College is developing personalised cancer treatment using the processing power of smartphones.

We are part of Vodafone Group, one of the world’s largest technology communications companies, with mobile operations in 26 countries, partnerships with mobile networks in 55 more, and fixed broadband operations in 19 markets.  As of 30 September 2019, Vodafone Group had approximately 625 million mobile customers, 27 million fixed broadband customers, and 22 million TV customers – including all of the customers in Vodafone’s joint ventures and associates.

For more information about Vodafone UK, please visit: www.vodafone.co.uk

 

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693

Twitter: @VodafoneUKNews

Website: https://newscentre.vodafone.co.uk

Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587