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News | 09 Feb 2021

Digitalk selected by Vodafone UK to support MVNO growth strategy

Digitalk selected by Vodafone UK to support MVNO growth strategy

Agreement will help Vodafone UK support new MVNO partners.

Vodafone UK has selected Digitalk’s mobile service platform to support its growth in the MVNO sector.

Digitalk is a global mobile virtual network enabler (MVNE) service provider, offering cloud-based real-time communications platforms. The new agreement uses Digitalk’s mobile cloud system to support Vodafone’s MVNO partners with the provision of highly reliable services including payment, customer promotions and lifecycle campaigns. Digitalk’s dedicated web services will help simplify the process of Vodafone integrating new customers.

Vishal Dixit, Strategy & Wholesale Director, Vodafone UK, said: “We chose Digitalk for its reliable platform and the services they provide, including their mobile cloud system. The Digitalk service will play an important role in our continued growth in the MVNO sector, as we bring on new partners and provide increasingly sophisticated digital experiences for their customers.”

Justin Norris, CEO at Digitalk, said: “Vodafone is one of the most innovative technology companies and we’re very pleased to have been selected to support its MVNO growth strategy. Our Mobile Cloud services and our continued investment in the service will help Vodafone capitalise on current market opportunities.”

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About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were also the first to start carrying live 5G traffic from a site in Salford, Greater Manchester. As of October 2020, we have 5G in 57 locations in the UK and 193 across Germany, Spain, Italy and Ireland.

In September 2020, leading mobile benchmarking company, umlaut, named Vodafone as London’s best network for 5G. Our 4G network coverage currently reaches over 99% of the UK population. And in October 2020, Vodafone was named Network Provider of the Year by readers of leading technology advice website, Trusted Reviews.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. To help deliver Gigabit UK, our full-fibre broadband roll-out programme now covers 15 UK towns and cities through partnerships with CityFibre and Openreach.

For more information about Vodafone UK please visit: www.vodafone.co.uk.

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693

Email: ukmediarelations@vodafone.com

Twitter: @VodafoneUKNews

Website: https://newscentre.vodafone.co.uk

Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587