Customer Service

The Vodafone UK Media Relations team is unable to respond to customer service queries as we do not have access to customer data or accounts.

Please contact our Customer Care team in any of the following ways:

• The My Vodafone app, free to download through Apple App Store and Google Play Store.
• Visit our website – https://support.vodafone.co.uk – for the full list of online support options.
• Dial 191 from your Vodafone mobile phone or 0333 3040 191 from any other phone.
• Tweet @VodafoneUK for 24/7 support.

Media Queries

If you’re a journalist and need further information from Vodafone UK, please contact UK Media Relations in the following ways:

• Phone: 01635 693 693
• Email: ukmediarelations (AT) vodafone.com

We will reply to media queries as soon as possible.

For the latest news and updates:

Follow us on Twitter: @VodafoneUKNews.

Sign up for notifications on our News Centre website: https://newscentre.vodafone.co.uk.

Brand Queries

If you have an advertising or sponsorship query, please email our brand marketing team: brandmarketinguk@vodafone.com.